Smartphones & tablets combined will overtake all other consumer electronics sales

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They’re killing off more than just digital cameras

It’s easy to see the growing demand for smartphones and tablets. It will come as no surprise that they are killing off other specialist consumer electronics (CE) products such as such as digital still cameras; camcorders; GPS (satnav) ;and media players. But figures put together by IHS show that global factory revenues for smartphones and tablets this year [2013] will become larger than revenues for the entire CE market. Obviously this is the first time this has ever occurred.

According to the Application Market Forecast Tool AMFT from IHS, OEM factory revenues for media and PC tablets and for 3G/4G mobile phones (a category dominated by smartphones) will amount to $354.3 billion in 2013.

This will be 3 per cent higher than the $344.4 billion for OEM factory revenue for the CE market.

CE is a broad category that includes hundreds of product types, including televisions, audio equipment, cameras and camcorders, video game consoles and home appliances.

To put this into perspective, the CE market historically has dwarfed the tablet and smartphone segment with CE 30 per cent larger just last year [2012].

“The fact that these two product categories are on their own able to generate more OEM factory revenue than the entire CE market illustrates the overwhelming popularity of smartphones and tablets,” observed Randy Lawson, senior principal analyst for semiconductors at IHS.

“Meanwhile, the CE market has gone flat, with many of the major product types experiencing either low growth or declines in revenue during the past six years,” he added.

Tablets and smartphones now serve as the ‘go-to’ devices for photography; navigation; MP3 playback; and now even fitness tracking.

The rise of the smartphone and tablet markets has been remarkable. OEM factory revenue expanded by a factor of nearly nine to $354.3 billion in 2013, up from $41.2 billion in 2007. Revenues this year will rise by a robust 31 percent.

Of the 20 distinct CE product segments tracked by IHS, 14 will suffer a decline in their compound annual growth rates (CAGR) from 2007 through 2013.

With LCD TV revenues starting to decline in 2014, the overall CE market is set for a long-term contraction as well. By the end of 2017, CE OEM factory revenue will slide to $327 billion, down 5 percent from the total in 2013.

  Hans Cett is an established freelance author and consultant specialising in the mobile communications industry. He also writes for Countdown2MWC - http://countdown2mwc.wordpress.com/

GoMo change seem Merkel stuck mobile phone

Perhaps it was using a phone application after all

Does Merkel hack - how?

The mystery about how exactly the NSA's successful U.S. leverage Chancellor German, Merkel mobile phone definitely is becoming acute. Mostly because it has emerged that - as a former resident Eastern Germany, Merkel was too familiar with the possibility of secretly listen to. Apparently, as a result she had bought 10,000 phones 'encrypted' for her and his staff replaced its original Nokia phone. The German publication Der Spiegel says that the surveillance carried out by a special antenna nicknamed 'Einstein'. But that simple eavsdropping. So perhaps there was spyware on your phone after all.

Points of claim of Der Spiegel spies sitting in a room near his office listening. While listening to real it provides full conversations and call records anywhere as the headset.

Given that Merkel allegedly bought 10,000 of them, GoMo Newsbelieves Chancellor simply shifts to safer Nokia BlackBerry.

There any fonebois or headset phenomena among our readers who can exploit the image of Ms Merkel above and I guess as the headset? That would solve part of the puzzle.

Very quickly, GoMo News also found encryption software for sale via the Internet (based on israeli military technology, naturally) called gold lock.

The beauty of this software is that it works on virtually any handset, so can implement it without having to get someone changes their hardware.

This encryption software would defeat attempts to tap calls from Ms Merkel for the actual cellular network.

Then, GoMo News has returned to the theory that secret agents might have been able to install a software application spyware on the phone of Chancellor.

Therefore, we decided to test the theory and discovered an app for Android and iPhone called RioSpy which is actually free.

The application was downloaded (not available on Google Play) from here and installed in our loan CAT B15 phone.

The manufacturer says RioSPY is compatible with iPhone 3G, 3 G [S], 4, 4S and iPhone 5 and Android 2.x-4.x, by the way.

here.

This application not reported RioSpy per se, but highlight the existence of a file if had followed it hav eventually led to RioSpy.

Given that all this is free, we believe that with the powerful of the US software industry could easily obtain an app that was truly 100% undetectable.

Unlike RioSpy which says this, but it is not infallible.

In summary, therefore, GoMo News has returned to application spy in the theory of a mobile phone until clearer evidence otherwise.

Tony is currently GoMobile News Editor. He is a veteran journalist of telecommunications, who previously worked for large print titles and online. Follow him on Twitter @GoMoTweet.

Have we got the US vs Huawei battles the wrong way around?

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More conspiracy theories from the Merkel hacking debacle

merkel hack - how was it done?

Yesterday [October 24th 2013], GoMo News speculated on how US spy agencies might have managed to listen in to German Chancellor Angela Merkel’s mobile phone calls. We concluded here that the least likely scenario was that agents had been able to install an app on her personal handset. So that raises questions of how it was actually done? One of GoMo News‘ pet conspiracy theories is that it is done using the ISDN – the digital version of the fixed telephone network. But a far more sinister possibility is that it is done by inserting a backdoor into cellular infrastructure equipment.

Significantly, the possibility that Huawei might do this on behalf of the Chinese government is a major factor in the USA blocking the deployment of Huawei manufactured cellular infrastructure.

Perhaps the USA is actually upset because it can’t plant its own backdoors in Chinese made equipment?

The reality is that up until the rise of two Chinese telecoms companies – ZTE & Huawei, all of the world’s cellular infrastructure equipment was made by Western companies.

US based companies here included Motorola and Lucent (now paired with France’s Alcatel). In Germany it was Siemens (now part of Finland’s Nokia Networks),

The biggest supplier of such equipment is, of course, Sweden’s Ericsson but we can’t believe it would have been hard for US agents (maybe of Swedish decent) to infiltrate that company.

But if US mobile network operators (MNOs) had started to install Huawei made equipment it could have made life difficult for US spies.

Now the less sexy alternative is for US spies to have been using a telecoms engineer’s testing device which for some reason are referred to as ‘butt-phones’.

There is a strong connexion between the ISDN and mobile networks. A GSM telephone number is referred to as an MISDN (Mobile ISDN number) for example.

GoMo News previously speculated that the ISDN had been used by Colonel Gaddafi’s spies to monitor its enemies mobile phones here.

However, it has always struck GoMo News as odd that the US authorities (and the Canadians, too) were so ardently against Huawei’s infrastructure – but not is mobile handsets.

Perhaps we have now guessed why?

  Hans Cett is an established freelance author and consultant specialising in the mobile communications industry. He also writes for Countdown2MWC - http://countdown2mwc.wordpress.com/

BlackBerry’s BBM roll-out re-ignites

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Get going quick if you signed up at BBM.com previously

bbm on CAT B15 android phone

Oh, the power of the Press. The next working day after our Open to letter to BlackBerry’s Bocking, the company re-commenced its roll out of BBM (BlackBerry Messenger) for Android and iPhone. The good news is that if you had signed up on the BBM.com site (and apparently six million of us did), then you can get up and going now with BlackBerry’s industry leading IM [Instant Messaging] service. Significantly, BlackBerry appears to have been closely co-operating with Samsung Africa on this because non-Samsung African users will have to wait three days for BBM to appear on Play. That’s because it is going to be exclusively available via the Samsung App Store.

Writing on the InsideBlackBerry blog here,  Andrew Bocking, head of BBM at BlackBerry revealed that in addition to the one million Android users who downloaded a pre-release version of BBM for Android, another million managed to ‘side-load’  it onto their iPhones as well.

If BlackBerry really is going to build an industry leading social network, it will have to start working closely with the other handset vendors – and obviously it has already started with the market leader – Samsung.

Anyway, GoMo News is now up and running with the Android version of BBM on our loan CAT B15 handset – mainly because we were in the first six million to sign up on BBM.com.

Indeed, rather than messing around with looking on Google Play or the iTunes store, GoMo would recommend you go straight to bbm.com and it will connect you.

There’s more good news in that you should be able to sign into BBM on your Android or your iPhone using your BlackBerry ID.

That ID is the email address and password you used to sign into the BlackBerry World app store.

Unfortunately, given that we test so many handsets, BBM found the wrong profile for us. We’ll have to work on sorting that out.

Sub-Sahara African readers with Samsungs  get BBM here.

If you want to know more about what BBM for Android and Iphone provides, or help with downloading the app, read the full Press Release here.

  Tony is currently Editor of GoMobile News. He's a veteran telecoms journalist who has previously worked for major printed and online titles. Follow him on Twitter @GoMoTweet.

Screen rotates iPad Apple fanboys prefer broken heart

Survey reveals tech-mad men are even more obsessed than we think

some men love their iPads more women

A survey of shock by NetVoucherCodes.co.uk, saving money has found that over five percent (one of every twenty) mad men tech would rather have a heart broken instead of a broken iPad. Apple fanbois are even more obsessed than we thought, concludes GoMo News. This new survey asked 480 men if he would be willing to sacrifice a relationship to save their favorite gadgets. A ruthless five per cent said that he would prefer to be without love to your smartphone. This was followed by four per cent who would abandon his partner to save his laptop.

Respondents received a list of nine pieces of techno devices or questioned about what to put before the love. You are allowed to choose as many as they saw fit.

More than one in every twenty (six percent) confessed that something would end a relationship that see your beautiful broken iPad.

Fortunately for women, an acceptable 89 percent of men who took part chose the option "none of the above" choosing love over material goods.

A spokeswoman for NetVoucherCodes.co.uk observes, "in general men who would choose their partners to save their gadgets favorite technology of the ditch are insensitive, shallow and should be thoroughly ashamed of themselves."

He added: "I know that many of us tell us that we could not live without such and such, but let us hope that this is only one sentence. In the end, I am pleased that about nine out of ten chose romance over technology."

A man who participated in the survey said: "I broke my iPad the other day and I thought it was very worrying. I threw myself at his corner and broke the screen.

He went on to say, "not only I feel very bad for breaking it, when he went for repairs, he felt as if he had lost a limb."

"Also given the fact that my girlfriend is a bit of a nightmare that would think any day except the iPad".

As iPad user community does not consist of some professional veinte-varones, entire male population is not fortunately techno nerds.

As proof of this a the respondent, "how someone could put a piece of technology before romance is beyond me? I mean at the end of the day is only pieces of metal and plastic.

"After all, technology can be serviced and repaired, a heart broken however is much more difficult to reconstruct back."

By the way, NetVoucherCodes.co.uk is a site that can help surfers to get a little more of one life. It provides bonus codes; Special deals and discounts to save users at your favorite stores, restaurants and days.

In other words, retail therapy opportunities (think shoes); a good meal or a little rest - all things that appreciation of the majority of women.

Hans Cett is established independent writer and consultant specialized in the mobile communications industry. Also writes for Countdown2MWC - http://countdown2mwc.wordpress.com/

Be smarter and measure more – app publishers urged

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We dropped in on adeven presentation @ Apps World

counting of Android v iOS sessions is insufficient - müller

GoMo News dropped in on the Apps World Europe at Earls’ Court London yesterday [October 23rd 2013]. At this busy and truly international fair, we bypassed the gaming and hackfest sessions to seek out those offering some new business insights. We caught a presentation by Christian Wellenbroch and Paul Müller of Adeven with the goal of making mobile marketing easier for publishers, a sentiment we could readily appreciate ourselves!

Their focus was on app publishing, which they emphasised was very different from web publishing.

The message was that, with sufficient care in ensuring you have truly comparable data and meaningful KPIs you can be confident of accurate decision-making.

They gave an example of how, using just the bare stats, you could be misled in believing you were comparing like-for-like when you actually weren’t.

[They used the term 'cohort analysis' for this strategy, a new one on us. ]

This was in tracking the frequency of app use by users: – the counting of Android versus iOS sessions is insufficient because they don’t amount to the same thing.

There are other good reasons for taking care in your approach. Data privacy is a publisher’s responsibility and is becoming more of a minefield.

As we see in Press coverage about Facebook on an almost-daily basis currently, with some publishers facing fines for violations in the USA.

You need to ensure you are compliant in every country you operate in. Adeven say their tools are audited for this purpose.

They also advocated a potentially contentious development approach: use an Open Source SDK. In a nutshell, the reason boils down to ‘so you know what’s going on’.

Many SDKs are black boxes over which you have no control over and hence no detailed knowledge of their workings, so Open Source usage counters this.

More details on Adeven’s app download tracking tool are available here.

  Geoff Dennis is a director with Insight Manufacturing and IT project manager, and has a background in software development and methodologies in office and telecommunications software.

Nokia’s Lumia tablet already loses out to Apple & Amazon

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Vodafone UK promotes Apples & Kindles but not Nokias

Perhaps we are reading too much into this but Vodafone moved very quickly to announce that it will offer Apple’s two new tablets – the iPad Air with Wi-fi + Cellular in the UK on 1st November [2013] and the iPad mini with Retina display later that month [November 2013]. This follows pretty closely on the news that it had reached an exclusive partnership with Amazon over the Kindle Fire HDX 4G LTE tablet. Vodafone will provide the connectivity for the new Amazon tablets to give Kindle users ultrafast access to millions of books, movies, music tracks, apps. All via Vodafone’s 3G and 4G networks. The company also confirmed to GoMo News that the two new Apple devices are compatible with its own flavour of 4G. But what about Nokia?

Especially now that the once market leader has finally seen the light and decided to offer a notebook in the form of the Lumia 2520.

It is particularly poignant because it won’t be offered as a Wi-fi only device – just one that runs via LTE.

Many industry observers pointed to the fact that Nokia would offer no Wi-fi only version of the Lumia 2520 as an indication that Nokia was clearly aiming the product at MNOs (Mobile Network Operators). (See our previous story here).

So naturally you’d expect Vodafone ( a world leading MNO) to make some sort of noise about offering the Lumia 2520. Which it hasn’t yet.

The question is why not? Well,  GoMo News would argue that Nokia has done it again.

Its first tablet is based on Windows RT – hardly surprising since Microsoft is buying the company.

As Vodafone is probably well aware – of all the flavours of tablet out there, consumers go for tablets based on iOS and Android. Not Windows RT.

They want apps and the ability to run the latest ones to boot. What does Nokia do? It only offers them Microsoft based devices with Windows phone 8 (WP8) & Windows RT – and a poor choice of apps.

In an act of political correctness gone crazy, Nokia is even re-jigging its S40 (Series 40) platform.

Why not the S60? Because S60 is effectively Symbian based and that’s a No-No. No matter, then, that there are plenty of apps for the Series 60.

If Nokia goes carries on down this blinkered path of offering consumers what it thinks they want rather than what they actually want, it is going to get nowhere.

And as for promoting a cameraphone with more pixel resolution that most professional photographers even need (the 808 Pureview). Well, we’re just flabbergasted.

  Tony is currently Editor of GoMobile News. He's a veteran telecoms journalist who has previously worked for major printed and online titles. Follow him on Twitter @GoMoTweet.

2nd Annual Telecoms Fraud & Revenue Assurance Forum

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Organisers: Tavess
Venue: Möevenpick Hotel Jumeirah
Location: Dubai, UAE
Web:tavess.com/TelecomsFraudRA2013

Registration: here

Protecting and assuring revenues in a rapidly evolving and complex telecoms market. Continuous advances in technology and the rapid proliferation of smart devices are constantly changing fraud threats and posing new Revenue Assurance (RA) challenges.

This year’s programme will examine emerging fraud trends and explore how
operators can enhance their RA capabilities to combat revenue leakage more
effectively in an ever-changing environment.

  GoMo News welcomes contributions from anyone inside the mobile/cellular sector. If you'd like to talk about sponsoring pages on this publication please email to geoff@gomobilenews.com. Follow us on Twitter @GoMoTweet

Open letter to BlackBerry Bocking

Please give you hurry up and release the iOS & Android BBM customers

Can you fix for Android Mr. Bocking BBM?

As GoMo News has pointed out several times in the past, it is very difficult to communicate directly with BlackBerry and its executives in particular. The company seriously had altered Sunday Times British, for example. Similarly, BlackBerry seems equally frustrated with the media and press in particular. That is why you place an 'open letter' in several print publications. The full text is here. The latter says, "and speaking of those dramatic headlines, it is important to establish the direct registration in some things." Well, we have a suggestion - try a dialogue. GoMo News, so decided to publish this open letter to BlackBerry Andrew Bocking.

Andrew Böcking is, of course, head of BBM on a BlackBerry. Written in InsideBlackBerry.com, which tried to put things in what had gone wrong.

The failed launch of customers will be BBM for Android, iPhone (iOS) devices and is.

Tomorrow [19 October 2013] will be a month since the release of the client for Android devices BBM was aborted - after a copy rogue appeared in user forums.

Now the company admits in his open letter that it is trying to build a "best in class mobile social network".

It revealed that there is a huge interest in BBM. He admitted that tere are already customers of around 6 million previously registered to be notified of deployment of BBM.

Consumers register their interest by visiting the web site BBM.com and providing their e-mail addresses.

However, it is clearly evident that BlackBerry will roll out the version of Android and iPhone at separate times. And separate in geographies at different times.

So why not BlackBerry asking for those who visit the site BBM.com version are interested and that territory are in?

GoMo News has tried to go through the normal channels and Andrew Bocking ask for an update but we cannot not even an acknowledgement of receipt, and much less a refusal to comment.

So we are copying the tactics of BlackBerry. Here an open letter...  Please give you hurry up and release the iOS & Android BBM customers.

And at least give an explanation or some sort of calendar.

Tony is currently GoMobile News Editor. He is a veteran journalist of telecommunications, who previously worked for large print titles and online. Follow him on Twitter @GoMoTweet.

We can’t get Motorla Migrate app to work

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Can’t find which models have the ‘master’ version pre-installed

Whenever you migrate from one handset to another (usually higher spec) model, taking all of your personal data with you is always a pain in the proverbial. In our case, here at GoMo Towers we were attempting to move from a Motorola Defy to the much more up-to-date Motorola RAZRi. It was at this point that we discovered just how frustratingly confused Motorola appears to be on the software front. [Not as bad as BlackBerry with BBM at present but running a close second]. The handset supplier – which proudly boasts of the fact that it is now a Google company, appears to be implementing its apps in bits & drabs. For us, the most disappointing of these efforts is Motorola Migrate. We simply can’t tell you which handsets it will work with at present.

Motorola’s Migrate offering initially appeared to be the app of our dreams. It really is intended to simplify the handset migration process whilst being as thorough as possible.

Obviously it is only intended to work with Android based handsets but – hey, what do you expect from a Google company?

Initially we had a lot of trouble tracking Motorola Migrate down on the official Android app store which is Google Play. There seem to be hundreds of apps which mention the word ‘Motorola’.

We eventually found the solution in that you search for Motorola Mobility and that brings up all of the ‘official’ Motorola apps.

We downloaded the Migrate app to both the RAZRi and the Defy and then discovered that we had two left handed software clients.

What you need is one as the ‘master’ and one as the ‘slave’. What we had effectively was two ‘slaves’.

The help files hint that the ‘master version’ is pre-installed on specific models. Well, we’ve looked and we can’t see the list. Although we rather suspect that the Moto X is one of them.

Given that handset (Moto X) isn’t officially available in the UK at all, we can’t test the theory. We’re still waiting for an official Motorola spokesperson to comment.

It’s a shame because the standard method of linking the two handsets is via a QR but the alternative is NFC. Would like to have tried that.

Whilst we were dabbling, we tried downloading another Motorola official app. It was the RAZRi battery updater which you can find here.

Given that the RAZRi didn’t appear in the USA, we naturally assumed it would work on our model.

No such luck. We downloaded it. Installed it, then it just said it was incompatible and told us to uninstall. Unbelievable.

More on Motorola’s app antics to follow.

  Tony is currently Editor of GoMobile News. He's a veteran telecoms journalist who has previously worked for major printed and online titles. Follow him on Twitter @GoMoTweet.

EE launches ultra secure phone package for City traders

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BlackBerry platform part of the equation

Britain’s City slickers are being targeted by the country’s biggest phone operator with a new service from today (14th October 2013), offering ultra high speeds with equally high security.
Among the features will be support for BlackBerry Enterprise Service 10 Regulated-level and voice recording, allowing traders to comply with Financial Conduct Authority (FCA) rules that stipulate client conversations leading to agreements must be recorded to curb market abuse.
EE’s marketing chief for business Gerry McQuade described the new features as a “complete package for financial firms,” with the operator also offering double speed 4G mobile internet as part of the service.
EE’s focus on the City comes as other firms also scramble to cash in on the Square Mile’s high earners. In August it was revealed how Leeds-based firm Presence Orb was deploying “smart” pavement dustbins to track the movements of passers-by, using wireless pods to log the media access control (MAC) address of individual smartphones.
But that money-making scheme, in the capital’s Cheapside area, was subsequently dropped amid fears of data infringement.

  Dave Evans is a long established commentator on both the IT and cellular industries. His current focus is on share price trends within the sector. You can email him here

China’s Lenovo makes its move on BlackBerry

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Asks to see books, pending possible offer to buy it outright

canada scared of letting lenovo have blackberry

Chinese phone giant Lenovo has finally shown its hand in the bidding for BlackBerry, signing a non-disclosure deal to examine the books of the troubled Canadian smartphone maker. If a deal comes off it could prove the best fit yet for BlackBerry, which so far has only a relatively paltry $4.7 billion offer from Fairfax Holdings owned by former director Prem Watsa. As previously predicted by GoMo News here, Lenovo was almost certain to make a move if only because it particularly values BlackBerry’s vast software and IP portfolio and has already made overtures about buying the Toronto-based firm twice this year.

Moreover, Lenovo phone sales are soaring – more than doubling in the second quarter of 2013 alone.

But news that it might be poised to buy BlackBerry outright may not go down with Canada’s regulatory authorities, especially if it involves major job losses.

They instead might prefer to salvage what jobs they can by approving a deal with, say, Google, also said to be in talks and which might be more inclined to leave BlackBerry’s secure messaging software operatons still based in Canada.

Fears,too, of Lenovo’s Chinese pedigree – stoked by concerns from Western governments that such firms might prove a security risk – could prove to be another obstacle.

Last week, Canada blocked an Egyptian telecommunication billionaire’s bid to acquire the Allstream fibre optic network owned by Manitoba Telecom Services, citing unspecified national security concerns.

On the positive side Lenovo already has a HQ in Morrisville, North Carolina, and has proved adept at riding the crest of the smartphone wave, something that BlackBerry has patently failed to do.

But the clock is ticking. BlackBerry’s board have given themselves till just 4th November to decide on whether to go with Watsa’s $9 per share proposal, even though he has yet to name who else is involved in his bidding consortium.

Last night (17th October 2013) BlackBerry’s shares rose rose 4 per cent on Nasdaq following news of Lenovo’s interest, closing at $8.20.

* Footnote: Shares in Google jumped 8 per cent in post-market trading after it reported some early success in using a new system making it easier for customers to buy advertising on mobile devices and measure its effectiveness. It left the search giant’s stock just $40 away from breaking through the $1,000 barrier for the first time.

  Dave Evans is a long established commentator on both the IT and cellular industries. His current focus is on share price trends within the sector. You can email him here

Mobile Fun has some fun with D30 orange gunk

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AppId is over the quota

Jackass style video showing how D30 can protect your mobile phone

friday afternoon fun

If you’re bored at work on a Friday afternoon, then  you can watch the video below.

The British mobile phone online accessories sales web site, Mobile Fun, sent GoMo News a link to an amusing video. It promises to “make your Friday just that much better.”

The video was billed as containing an egg, some orange slime and throwing!” It is fun but then it has been done before. Four years ago to be precise by an outfit called Recombu. Ah, research. We’ve heard of that.

Actually what the participants do is to totally encase an egg in a bright orange gel which looks like silly putty.

Then they throw the egg in its protective casing against a wall. It doesn’t break. They then cut the egg in half to prove it isn’t even hard boiled.

The punch line is “If D30 can protect an egg hitting a wall, think what it can do for your smartphone.”

D30 is the name of the material which a manufacturer named Tech21 utilises to build protective casings and bands for a wide range of smartphones.

If you’re interested you can visit the Mobile Fun web site here.

As they say … there’s nothing ever totally new under the Sun.

Hans Cett is an established freelance author and consultant specialising in the mobile communications industry. He also writes for Countdown2MWC - http://countdown2mwc.wordpress.com/

Guest Post: How Touch ID, Beacon & iBeacon might affect the retail world

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by Jon Banks, director of payments solutions with The Logic Group

Apple’s flagship iPhone 5S launched recently. The phone features a new chip that offers what Apple claim is desktop calibre performance; an improved camera; and a fingerprint security scanner. With the addition of the fingerprint sensor, called Touch ID, alongside the existing Passbook application Apple clearly has the potential to create a more convenient payment experience. Touch ID will make it easier to unlock an iPhone and speed up the iTunes authentication process. So the question is … with Apple reputedly having millions of debit/credit cards on file, How long will it be before this verification method extends beyond the Apple ecosystem? Will this make purchasing easier on the high street?

Apple introduced EasyPay a couple of years ago as a way of simplifying its own retail experience.

The service – which is tied into the Apple Store mobile App, enables users to scan products and pay for them using their credit/debit card on file.

The premise of simplicity and convenience meant that once the payment was completed on the App, the customer could literally walk out of the store, completely avoiding any queues at the till.

With the new iOS 7 update, Apple introduced another new addition that may well help transform the mobile commerce experience for both retailers and consumers alike.

Apple introduced iBeacon, an addition that uses Bluetooth Low Energy technology to communicate with other devices, similar to that of PayPal – which it calls  ’Beacon‘.

Effectively, by placing beacons in-store, retailers can achieve a more accurate location service that doesn’t rely on a connection to the Internet or a specific log-in to a Wi-fi network.

Paypal’s beacon technology has the capability to support engaging mobile customer experiences such as store check-in that can trigger the delivery of targeted offers and promotions.

Importantly, retailers will need to tread carefully and judge how they leverage this technology and allow consumers to control when and how they interact.

With regards to payments, this technology is being promoted by PayPal as a way to support paying with smartphones.

Clearly there is a great deal of attention and a lot being written about how the smartphone is transforming the way we shop and the way we buy.

One thing is clear – this technology can certainly support low-friction mobile commerce.

What about NFC?

Aren’t we all supposed to be tapping mobiles using NFC for fast, secure payment in-store by now?

And so, what does this recent announcement from Apple mean for the future of NFC technology?

Clearly the industry is busy debating which technology will win out. The question on every retailer’s mind is which technology to invest in?

Will consumers will opt for tapping over scanning or some other innovative interaction at point of purchase?

Perhaps the focus shouldn’t be on trying to predict a winner – the reality is multiple technologies will evolve and be adopted if they make consumers lives easier and drive revenue for the retailer.

For many retailers who have invested in contactless, with hardware that supports NFC interactions, this technology is a great option – after all there are over 100 NFC devices available in the market today [October 2013].

Equally important as convenience is security and the two must work hand in hand.

Trust and confidence in new payment methods remains paramount and the industry must continue to work hard to balance what could be the competing priorities of convenience and transaction security.

Retailers need the support of technology partners to help them navigate the choices available so that they can create an effective mobile commerce strategy and an implementation that supports their business needs.

Retailers need to remain focussed on customers and how they can enhance the shopping experience of the growing percentage of the UK population armed with a smartphone.

For many, the first step may be digitising their offers and promotions onto a mobile device which can be introduced at point of purchase to capture redemption and build a complete view of customer value and campaign effectiveness.

Author biog

Jon Banks is the director of payment solutions for The Logic Group. Jon has been with The Logic Group since 2012. He responsible for looking at how to enhance and develop the payments ecosystem to support better consumer interactions and has over 17 years’ experience in the cards and payments industry.

  GoMo News welcomes contributions from anyone inside the mobile/cellular sector. If you'd like to talk about sponsoring pages on this publication please email to geoff@gomobilenews.com. Follow us on Twitter @GoMoTweet

Jailbreak for iOS 7 getting closer apparently

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AppId is over the quota

Shame our reader can’t get his Facebook page working

cydia allegedly working on jailbroken iOS7

Well, it’s inevitable really. Somebody somewhere is eventually going to crack (jailbreak) Apple’s latest iOS7 and let users escape from Apple’s close confines. Here at GoMo Towers we received a message from somebody calling himself Derek Badgett and pointing towards a Facebook here called iOS 7 Jailbreak. Sadly, the requisite page that you all want to view is locked and unviewable – presumably because of an error the author has made. Anyway, that’s no matter because there are plenty of other pages on the Net to visit which do have useful information. And they all indicate that a viable jailbreak is just around the corner.

Why would anyone want to break iOS 7 in the first place? The common consensus is that it turns the iPhone into a phone much closer in looks to an Android device than before.

And true Apple fanbois hate Android with a passion, of course.

GoMo News was quite amused to learn that one reason why the jailbreak has taken some time is that one of the chief architects – Pod2g was so disgusted with the look & feel of iOS 7 that he nearly gave up and went Android instead.

Anyway, if you want to read all the latest gossip and news about a possible iOS 7 jailbreak, we recommend you read the Cydia iOS 7 report here.

There’s a suggestion that there is a working jailbreak already but it is far too insecure (and probably illegal) to be released quite just yet.

There’s also a lively discussion as to whether and/or how such a jailbreak will work with the very latest version of iOS which seems to be iOS 7.0.3.

Oh, and one last tip. It seems to be a good idea to search for Evasion and Evad3rs if you really want to read the latest gossip on the forthcoming jailbreak.

Hans Cett is an established freelance author and consultant specialising in the mobile communications industry. He also writes for Countdown2MWC - http://countdown2mwc.wordpress.com/

Smart wearables market to be worth $19bn says Juniper Research

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Multi-functional smartwatches & spectacles will drive retail revenues

Retail revenue from smart wearable devices, including smart watches and spectacles (ie Google Glass), will reach $19 billion by 2018 compared according to the latest report from Juniper Research. By comparison retail revenues should be worth $1.4 billion this year [2013]. Revenues will be driven by high price points for these devices allied to their anticipated strong market demand.

Juniper Research has revised upwards the adoption of devices in the two key segments of consumer electronics : – ‘Multimedia & Entertainment’, and ‘Multi-functional’ devices.

The company says that revisions such as these are common in the early years of a new technology category, and reflect the latest announcements from vendors across the sector.

The report, entitled, ‘Smart Wearable Devices: Fitness, Healthcare, Entertainment & Enterprise: 2013-2018‘ contends that the market attractiveness of wearable technology has led to the emergence of a host of players competing against each other. It predicts that the competition will intensify.

Nitin Bhas,  the report’s author, commented, “It is worth observing that this change in adoption levels can also be attributable to heightened consumer awareness of wearable technology and a better visibility of product adoption, especially in the smart watch segment.”

The report anticipates that over time several changes will occur in the smart wearable device market, partly as a result of developments in the app model, and partly due to the increasing use of embedded cellular connectivity within devices.
Subscription revenues will be possible for certain sectors within the market.

Companies such as Fitbit and FiLIP are seeking to develop recurring revenues through premium services – facilitated via the smart wearable device or through commission for a service rendered by virtue of the device.

For example, FiLIP is an FCC approved app-based communication watch for children which combines GPS, Wi-Fi and cellular capabilities to keep parents and kids connected via two way voice calling, messaging and location functionalities.

The company’s service model is expected to include an up-front device price and an on-going monthly plan.

Other key findings include: -

Vendors need to address key hurdles and critical issues from a social and technological perspective to achieve mass adoption.Significant opportunities will arise for app developers – across the health, fitness, sports and communication segments.

A whitepaper, entitled ‘Smart wearables…beyond mobile’, is now available for free download here.

  Hans Cett is an established freelance author and consultant specialising in the mobile communications industry. He also writes for Countdown2MWC - http://countdown2mwc.wordpress.com/

Dataflex & Eseye to showcase M2M @ Broadsoft Connections

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Your chance to see leading M2M stuff in San Diego

m2m is the future apparently

Here’s a name we haven’t heard in years … Dataflex. GoMo News first wrote about that company nearly 30 years ago. Well, apparently “The 2012 merger of Dataflex with Eseye brought to market the best combination in next generation wireless services and voice technologies.” Eseye is now a leading technology supplier of managed machine-to-machine [M2M] services – providing all aspects of M2M solutions in-house, from design and integration consultancy to dashboard monitoring and control. The news is that Eseye will be showcasing its new HERA800 business continuity router this week [October 2013] @ Broadsoft Connections Go Beyond held in San Diego, USA.

The company claims that the HERA800 delivers all the border elements required by operators including: – VoIP gateway; wire-speed Gb routing; Wi-fi; enterprise session border controller (e-SBC) plus full M2 and 4G/LTE functionality.

The HERA800 range also comes with firmware updates supporting third party vendor equipment such as IP video, SIP phones, Serial, Telemetry and (haven’t heard this one in a while – Ed) Zigbee connected devices

Eseye’s CEO, Julian Hardy, commented, “Eseye and Dataflex are proving to be a formidable force in M2M and VoIP, providing a complete end-to-end service with full design, deployment and support capabilities.”

Dataflex’ CTO, Jon Darley, added, “Dataflex has been manufacturing and supplying enterprise grade integrated access devices (IADs) and voice gateways to carriers worldwide for over a decade.”

“Through its partnership with Eseye, this latest product launch marks another significant chapter for both companies as we continue to develop world class M2M solutions.”

Dataflex is now a VoIP hardware supplier but GoMo News knew the company when it made modems.

At one point in time (then) Wimbledon-based Dataflex was owned by Alan Sugar’s Amstrad. Not a lot of people know that.

  Tony is currently Editor of GoMobile News. He's a veteran telecoms journalist who has previously worked for major printed and online titles. Follow him on Twitter @GoMoTweet.

The dangers of trusting fingerprint scanning warns Kaspersky

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Apple may well have sparked a new trend in smartphones

fingerprint scan poor substitute for password -emm

It turns out that HTC – not in the least desperate to grab market share, of course, has decided to copy the latest iPhone 5s from Apple and build a fingerprint scanner into its latest HTC One max handset. The curious thing is that with the One max device the scanner is actually located in the rear of the handset rather than an integral part (ie the Home button) with the 5s. However, David Emm – a senior security researcher at Kaspersky Labs believes that fingerprint scanners may lull smartphone users into a false sense of security. On paper, HTC showing that it has  follow Apple’s iPhone 5s in introducing a fingerprint scanner might represents another step towards the death of the password.

With the iPhone 5s, and now the HTC One max, when you acces the device, it reads your fingerprint instead of you having to type a passcode – thus saving you time and effort, theoretically.

In David Emm’s view, with the 5s at least, the handset  isn’t requiring any change in behaviour in order to use the technology.

You’d have to press the Home button anyway to access the device. With the One max, you actually have to wake the handset up first before using the scanning technology.

Anyway, as Emm quite rightly points out most people don’t use a PIN number (let alone a more complex passcode) because of the hassle involved.

So the ‘fingerprint scan’ may well have the effect of increasing the level of security for most people using an HTC or Apple handset.

“There’s a flip-side though,” Says Emm. “If my passcode becomes compromised, I can simply replace it with a new one – hopefully one that’s more secure.”

He continued, “But I can’t change my fingerprint – it’s part of what I am and so I’m stuck with it.”

What happens if someone is able to fool a fingerprint reader by spoofing the fingerprint?

Well, the Chaos Computer Club has shown that it bypassed the iPhone 5s’ security using a fingerprint read from a glass surface. See here.

The CCC’s successful attempt to circumvent the Touch ID technology suggests that Apple and HTC’s ‘highly secure’ implementation just may not be secure enough.

“Because of the nature of fingerprints, you effectively leave your password everywhere you go,” Emm explained.

“So unless a fingerprint reader is able to fully distinguish between a real finger and a fake one, a fingerprint scan is a poor substitute for a password.”

You’ve been warned.

  Tony is currently Editor of GoMobile News. He's a veteran telecoms journalist who has previously worked for major printed and online titles. Follow him on Twitter @GoMoTweet.

NeoMedia releases details of IP programme with participation from major gobal brands

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Mobile barcode pioneer and innovator expands use of its technology through IP licensing initiatives

Press release

industry pioneer and innovator in the QR space - Marriott

October 16th 2013. NeoMedia Technologies (OTC BB: NEOM), the pioneer in global mobile barcode management solutions ,has announced details of its IP licensing initiatives around the mobile barcode ecosystem. NeoMedia has now enabled many of the world’s most prominent brands to use advanced QR codes through internal development or third parties that are not licensed to NeoMedia’s patents. NeoMedia runs an operational business around mobile barcode creation, resolution and management through its products NeoSphere and QodeScan as well as a barcode reader, NeoReader.

NeoMedia has also been the enabler of innovation and commerce by leading the development of an IP portfolio of over 60 patents in the mobile barcode ecosystem.

In licensing its IP and making end-user licenses available, NeoMedia is able to support companies that prefer multiple suppliers or internal development, plus offer control over technologies that directly interact with consumers.

NeoMedia’s IP and barcode services have powered mobile marketing campaigns by the world’s most recognizable consumer brands, including the leaders in technology, science, food and beverage, consumer packaged goods, automotive and financial services.

As of September 30th [2013], NeoMedia had more than 4,000 active customers using its QR creation services.

Its barcode reader, NeoReader, has 40 plus million installations and is currently rated 4.5 stars in both Apple App Store and Google Play.

As a result of widespread acceptance of its patented technology in the mobile barcode industry, NeoMedia retained Global IP Law Group, one of the top firms specializing in IP strategy.

In September 2011, it helped to assist NeoMedia in developing its licensing program.

According to Global IP Founder David Berten, “Many brands have recognized the value of QR Codes that use techniques covered by NeoMedia’s patents and they do not want to be using systems that violate NeoMedia’s rights.”

“The majority of NeoMedia’s licensing efforts have been achieved without the need for litigation and NeoMedia is conducting its licensing program responsibly.”

“NeoMedia is an industry pioneer and innovator in the QR space and has some of the best solutions in the industry for barcode creation and scanning,” said Laura Marriott, CEO, NeoMedia.

“We always welcome the opportunity to work with new companies for our services, but also recognize that some companies want internal solutions or simply prefer to work with a different vendor. Both our services and licensing program enable these choices.”

A partial listing of NeoMedia’s recent IP licensees can be found on the company’s website.

About NeoMedia

NeoMedia Technologies, Inc. is a pioneer in QR and mobile barcode technology and infrastructure solutions that enable the mobile barcode ecosystem worldwide. Its solutions have transformed approximately 40 million mobile devices with cameras across 193 countries into barcode scanners, enabling a range of practical and engaging applications. With its suite of products, services and extensive IP portfolio, NeoMedia is able to offer customers a comprehensive end-to-end mobile barcode solution. NeoMedia’s current customers include international brands, agencies and handset manufacturers. The company also has a growing portfolio of patent licensees including Microsoft and Kraft Foods Group.

  Hans Cett is an established freelance author and consultant specialising in the mobile communications industry. He also writes for Countdown2MWC - http://countdown2mwc.wordpress.com/

Anite admits second quarter woes, adding to Q1 disappointment

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Blames uncertainty among top phone makers

Millions wiped off cap as share price drops by over a third

UK phone testing specialist Anite is likely to come under investor pressure when trading resumes today (16th October 2013) after an earnings update indicated disappointing turnover for the second quarter of 2013, adding to Q1 woes.
In its statement, Anite revealed: “Following the reported quiet first quarter for trading in handset testing, the anticipated pick-up in activity levels in the second quarter has not been as marked as had been expected.
“There has been a continued trend for pipeline opportunities to take longer to conclude due in part to the uncertainty created by reorganisations and consolidations affecting a number of tier one handset and chipset manufacturers. This is resulting in potential contracts slipping to later in the financial year as participants, both acquirers and targets, pause to evaluate their requirements.”
The board said it now expects likely revenues in phone testing for the first half will be around 25 per cent down on the comparative period last year when it reported £40.5 million.
Anite – formerly known as Cray Electronics – predicts that while market conditions that prevailed in the first half will improve in the second half, it will still not be “to the extent that they can compensate for the first half shortfall.”
Anite will issue its half year results for the six months to 31 October 2013 in early December.
Two months ago Anite’s shares plunged 7 per cent when, again, it disappointed investors by admitting Q1 activity had been “relatively quiet.”

* In early trading this morning (16th October 2013) Anite’s share price collapsed by over a third, wiping millions of its cap. It fell from its open of 113 pence to just 74 pence.
Ironically, just before the crash, Anite had its “buy” rating restated by equities researchers at US-based Jefferies Group, suggesting a target of 160 pence. Espirito Santo Investment Bank Research similarly reiterated a buy rating, as did Canaccord Genuity at the end of last month.

  Dave Evans is a long established commentator on both the IT and cellular industries. His current focus is on share price trends within the sector. You can email him here

BlackBerry issues open letter exhorting customers to keep the faith

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At least until we flog the company, that is

stop the rot & buy one - Z10

A decision by BlackBerry to publish an open letter reassuring customers about its financial health has fuelled speculation that sales of its BlackBerry 10 devices are still in decline. Tepid demand for its new flagship models such as the Z10 led to a 45 per cent revenue slump last quarter, prompting a near $1 billion inventory write-down, together with the announcement of a strategic review. But it’s thought the worst has yet to come with BlackBerry seemingly desperate to convince customers about the “advantages” of its technology, such as its Querty keyboards, security features, mobile management tools and the BBM messaging service.

In its open letter the troubled Canadian manufacturer also points out that it still has plenty of cash in hand and is debt free, with the current restructuring aimed at slashing costs by half.

The letter – due to be published in more than 30 daily newspapers today (15th October 2013) – adds, “These are no doubt challenging times for us and we don’t underestimate the situation or ignore the challenges. We are making the difficult changes necessary to strengthen BlackBerry.”

What it doesn’t allude to, however, is how its cash reserves are fast depleting largely due to a delayed roll-out of its BB10 platform and phones.

But, interestingly, it does reveal that some six million have pre-registered to use BBM on their Android and iPhone devices as and when it becomes available.

Meanwhile, BlackBerry’s board has just a few weeks to go before it needs to decide on whether to go with the $4.7 billion buyout offer worth $9 a share from a consortium led by Prem Watsa’s Fairfax Financial.

Others are also said to be circling, including the company’s co-founders Mike Lazaridis and Douglas Fregin who together have about 16 per cent of the company’s stock.

*Footnote: Vodafone’s €7.7 billion (£6.5 billion) acquisition of Germany’s Kabel Deutschland was formally sealed yesterday (14th October 2013), after a requisite three quarters of shareholders voted to accept the UK operator’s offer of €87 a share. It means Vodafone now has 76.57 per cent of Kabel’s share capital, paving the way for a push into Europe’s so-called quad play services offering television, broadband, mobile and fixed-line in a single package.

  Dave Evans is a long established commentator on both the IT and cellular industries. His current focus is on share price trends within the sector. You can email him here

Avoiding WhatsApp’s disappointment for Nokia N73 users

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We suggest some ways out of this dilemma – the Nokia Asha, WeChat & Line

Asha 501

If there is one thing that has stayed constant through the mobile revolution, it is the amount of interest in instant messaging [IM] clients, our Indian correspondent Asif Shaik writes. Most IM clients have a similar set of features, with a few key differentiators that distinguishes. This is an area where WhatsApp excels. With its easy sharing features and free business model, WhatsApp has established itself as a leader in the IM category. It is offered on an exhaustive list of platforms that include iOS, Android, BlackBerry, Nokia S40 (Series 40), Nokia S60 (Series 60) and Windows Phone (WP8). Although finding a version of WhatsApp that works on your device is easy, this isn’t always the case. As users of the Nokia N73 will attest, the popular messaging client was not made available for the device. The solution could well be the Nokia Asha 501.

While somewhere around 70 Nokia Series 60 devices got the client, a few devices, like the Nokia N73, were left out.

This was not isolated to the N73, as a few other Nokia devices were also left in the lurch for reasons unknown.

The only alternative for users intent on using the service was to either switch mobiles or find a Java-based web version.

While the issue is not as prevalent as before, there are a few notable devices on which the service is not available yet, like the Nokia Asha 501.

The Asha 501 sells a lot in emerging markets, and while it has not yet been announced as to when the service will make its way onto the Asha Touch platform the Asha 501 comes with, leaks of the Asha 500, the next device in the Asha line, has icons for the WhatsApp service.

While WhatsApp tackles issues with compatibility, security is another area in which the service has come under a lot of scrutiny for.

Just the other day, its website was taken down by a Palestinian hacker team, and while they have not managed to obtain any user data, the takedown follows a long line of security mishaps.

For instance, in 2011, it was discovered that messages that were being sent were in plaintext, which allowed hackers to see the messages by using a technique called packet tracing.

Another security faux pas was revealed when a website was launched which claimed to show the status of every WhatsApp user.

A reason for the amount of interest in hacking the service comes down to its massive increase in size in recent years.

The service claims to send 27 billion messages across the world on a daily basis, and boasts 300 million active users.

In emerging countries like India, the service is a major hit, and boasts a user base of 20 million.

This is an achievement considering other messaging clients like Line and WeChat also have a strong following in the country.

In fact, Line announced recently that its Indian users were now at 10 million.

So, the service is clearly garnering more attention, and although users of the Nokia N73 may feel jilted, the team at WhatsApp have ensured that users on any new device will not feel left out again.

I would suggest every jilted N73 user to have a look all these Nokia phones, most of the Asha series phones from this list are compatible with WhatsApp.

  Asif Iqbal Shaik is a consumer electronics expert and computer science graduate turned technology Blogger. Asif is obsessed with gadgets, games, internet and technology brands. He is known as ‘gadget guru’ amongst his friends. He works for the Indian mobile phone price comparison web site, MySmartPrice.com.

Guest post: what can we learn from BlackBerry

by David Akka, UK md with Magic Software

While the rumor-molino goes into overdrive, with news of potential interest of "strategic buyers" is sealed the fate of BlackBerry or there are elements of the brand that can be saved? There is, I think, a number of fundamental lessons that we can learn of opportunities that BlackBerry could not capitalize.  Then, what could Blackberry have done and it is still viable in the market? The lost technology opportunities

The first and, perhaps, most serious mistake was that BlackBerry was moved from the space of the company - which had established a strong leadership position - and tried to replicate what had been a successful within the space of the consumer strategy.

Trying to take 'a plug square into a round hole', instead of rethinking its entire strategy, proved to be his undoing.

Mobile arm of the consumer market passed for very different reasons that in the enterprise, therefore a different type of device was necessary to resort to these users.

But this presents BlackBerry with a dilemma:-must change its DNA all and risk losing its dominance in the market of the company or the narrow focus and never win the consumer market.

To the end, lost ground in both fronts and its market share of the smartphone Blackberry slipped to 2.9 percent, from 6.4 percent the previous year [2012]. (Figures from IDC, may 2013)

In place to define where it could maintain market share, its 'catch-all' approach not is could reap benefits.

A factor contributing to this was that it did not have enough insight on exactly who were their end users.

He was pushed out of the relationship of direct contact with customers and efforts resulting to pursue consumer space finally resulted in the loss of its core business user base.

When is a USP and SP'-Qwerty keyboard

Indicative of their inability to adapt to the needs of the market was strategy of Blackberry around the USP - i.e. the qwerty keyboard layout.

This had become closely linked to its success with business users and enthusiasts who are loyal to the brand can love the keyboard.

However, it held less attractive for consumers who had been tempted by providers of smartphone like Apple, who understood how to build intuitive touch-screen control processes voice and gesture all designed around their behavior.

Meanwhile, surpassed by rivals, first model of BlackBerry touchscreen managed capture the imagination and the qwerty keyboard, once your USP, also did not result in the consumer market.

Capitalization of the BYOD evolution

The challenges of BYOD (bring your own device) in fact presents a golden opportunity for RIM [was Entoncesllama] to be the activator of the corporate, especially by licensing technologies.

This was an additional lost opportunity and BlackBerry embraced the BYOD revolution with too little, too late.

As a case in point, it was only in 2012 announced their MDM (mobile device management) solution to support iPhones from Apple.

We could Compare this with Microsoft that has embraced the BYOD change and turned the fact that multiple platforms will run in the corporate environment, in a revenue stream - most recently launching their own applications to manage all Android and iOS devices.

The future

As their future hangs in the balance, there are elements that could prove to be the grace Savior of Blackberry.

There are components that could return to license or return to the brand, however may be a better choice sell and return to the market under a new brand.

Playing with their strong points, I would say that you need to concentrate on your system operation is the 'bridge' between any smartphone to the company.

In a fragmented business, you can create integration and has already begun to have traction in this area.

The recent news has launched a new cloud service designed to enable users of mobile web-based management and application could be a positive step.

But, as a newcomer on this market, have work to do, in order to gain a real foothold in this space.

Biography of the author

David Akka is the head Executive of Magic Software Enterprises (UK) Ltd. David has been with Magic Software since 1998 and is considered one of the highest authorities of the Organization in the cloud computing and SOA methodologies.

GoMo News welcomes contributions from anyone within the mobile sector. If you want to talk about sponsorship pages on this publication, please e-mail to geoff@gomobilenews.com. Follow us on Twitter @GoMoTweet

Guest Post: Why lots of new iPhones is not universally good news for MNOs

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by Neil Coleman, director of global marketing with Actix

You could be forgiven for thinking that mobile operators must be rubbing their hands in joy with the news that Apple sold nine million new iPhones in the first weekend of availability. But it is also worth considering the impact on the mobile networks of huge numbers of new devices being connected in a short period of time. Of course, the networks will have thoroughly tested the new devices in advance of launch. But how can any organization effectively replicate and realistically test the impact of hundreds of thousands of new devices connecting over a short period?

Obviously mobile manufacturers like Apple and Samsung want their customers to experience a seamless and robust user experience with new devices.

Each new handset has its own usage pattern and signaling impact and invariably comes with increased demand from subscribers to upload and download data.

Signaling capability improves as each new device is launched, meaning newer handsets are more likely to dominate the radio network at the expense of older devices.

Network operators need to be particularly proactive around high profile product launches. The impact of a high volume of new devices on a network can often be felt by long standing subscribers with older devices.

Without doing anything different these subscribers may start to experience increased dropped calls or slower data rates, simply because newer devices are connecting more effectively to the networks. This leads to complaints and even subscriber churn.

This is particularly relevant for launches of Apple devices. Not only do they dominate network traffic (in June 2013, according to our research, three Apple phones generated more than half of all data network traffic in European and North American networks) but each new generation of iPhone increases network data usage per device by 40 per cent.

Factor in vast numbers of new devices, all being activated and demanding data at the same time and you can understand some of the congestion issues that a new iPhone launch causes mobile operators.

The key for mobile operators is to actively monitor the impact of new devices on network capability to identify relevant issues and adjust network parameters to re-introduce an even playing field for all subscribers.

An essential element in achieving this is up to date information from the Radio Access Network (RAN) – the critical part of the network that handles the connection between the user and the base station.

Information from the RAN provides insight into issues such as dropped calls, slow data rates and a downgrading of customer experiences.

When this information is cross referenced with customer complaints a network operator can generate real insight into where subscribers are experiencing issues, on which devices, and how the network can be balanced to deliver a better experience for all subscribers.

At Actix we work with mobile network operators [MNOs] using our ActixOne platform to deliver the insight into subscriber experiences that is essential to identifying the impact a new handset has on network performance, enabling MNOs to make the relevant adjustments as large numbers of new devices hit the network quickly.

Only information from the RAN provides the granularity and insight to deliver a more effective subscriber experience for all customers.

Operators that take a proactive approach to subscriber experiences around the launch of new devices, actively adjusting the network to suit all subscribers, are likely to not only benefit from high ARPU new users but also retain the loyalty of subscribers that have not upgraded.

Author biog

Neil Coleman is director of global marketing for Actix. Neil draws on more than 15 years of industry experience in marketing, product management and R&D roles at Actix, Micromuse and IBM. Over the last six years he has been responsible for bringing Actix’s ground-breaking suite of mobile analytics and optimisation solutions to market. These solutions help more than 100 operators improve mobile customer experience and streamline their technology rollouts.

GoMo News welcomes contributions from anyone inside the mobile/cellular sector. If you'd like to talk about sponsoring pages on this publication please email to geoff@gomobilenews.com. Follow us on Twitter @GoMoTweet

Bluetooth based device will enhance music quality

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igbloo is going to make a big difference says MacLaren

hook your bluetooth device into the stereo

Stage One Technology recently launched a bid for funding on Kickstarter (here) for a device known as the igbloo. (See our previous story here). We asked our resident digital music guru, Mac MacLaren of Lemonrock to put this product in context. Mac writes … igbloo is a cross between a docking station and a Bluetooth speaker, but it doesn’t have a dock, and it doesn’t have its own speakers. It’s a valiant attempt to improve the quality of our listening pleasure from our mobile devices.

If you currently use a dedicated Bluetooth receiver/speaker system to play your music wirelessly from your mobile phone, and you want to use your own quality hi-fi system instead, igbloo is going to make a big difference to the quality of the sound you hear.

This is because you will be listening to your music on your hi-fi, rather than on your Bluetooth system,.

Such systems tend to have small, low quality speakers and amplifiers. Your hi-fi is definitely going to sound better than that.

The other improvement, when comparing igbloo to other Bluetooth systems, is that the audio quality of the Bluetooth link has been given serious consideration.

That’s in two important areas: – the audio codec, and the digital-to-analogue converters (DACs), which respectively transport the digital audio over the air, and turn the digital audio into analogue audio that your hi-fi can understand.

If you currently use a dock for connecting your mobile to your hi-fi, igbloo is still useful.

That’s  because you can hear your music from your desk, your armchair, or even when your phone is in your pocket or handbag, which is where you really want it.

Igbloo also allows any Bluetooth-capable device to take a turn on your hi-fi, without wrestling with docking stations or dock adapters.

Of course, igbloo can’t improve the quality of your MP3s, which are irretrievably compressed.

So, for example, if you’re playing the latest uploaded live tracks from bands on Lemonrock Gig Guide (either on the web or via the free Lemonrock iPhone App), you’ll hear the sound of an MP3 that has been very carefully processed all the way from your phone to your hi-fi.

Altogether, igbloo is a much needed improvement in mobile audio technology.

Note: igbloo isn’t actually “streaming” per se – it’s more of a real-time point-to-point connexion between two Bluetooth devices. Pedants please take notice.

Free calls to World Cup soccer in Brazil next Summer from TravelSim

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Estonian technology firms Skype and TravelSim in unique link-up meaning families from all over the world can keep in touch for free with football fans at the World Cup in Summer 2014

Press release

Mobile travel expert, TravelSim has teamed up with fellow Estonian based company Skype making it free for Skype users to call all TravelSim mobile users. This first of its kind agreement means families can stay in touch for free with football fans in Brazil for the World Cup soccer next Summer [2014].

Football fans from across the globe are celebrating qualifying for the 2014 World Cup.

In England alone, more than 100,000 applications for tickets were made to FIFA even before Tuesday night’s [October 15th] vital victory over Poland which guaranteed qualification.

Travelling to a World Cup to watch your nation play is something every football fan dreams of.

Throw in the fact the 2014 World Cup is taking place in Brazil for the first time in over 60 years and this really does become a chance of a lifetime.

However, affording to go is a different matter. It is estimated that for travelling England fans it will cost around £10, 000 including flights, tickets and accommodation, and this is just for the opening three group games.

Saving and planning starts now for many. You need to start applying for tickets, booking flights, booking hotels, persuading friends to come along and most importantly convincing your loved ones that it’s a good idea.

Staying in touch while you are away, especially at a football tournament where loved ones are bound to worry, is imperative.

However, this can be horribly expensive if you rely on your normal mobile provider.

Whether you’re English, German, Dutch, Italian or from other qualified countries, you’ll be able to keep in touch with friends and families for free during the entire World Cup thanks to this groundbreaking agreement between Skype and TravelSim

TravelSim is the Number One travel SIM provider in the world with over 3.5 million users.

It is an easy to use prepaid call back service, designed to greatly reduce the cost of using your mobile phone when travelling overseas.

It is proven to save customers up to 85 per cent on making calls while abroad. It can be used in 190 countries around the globe.

Outgoing calls and texts will also be affordable with TravelSim in Brazil thanks to its agreement with local network operator TIM.

An outgoing call will only cost €0.75/ per minute, while an outgoing text is €0.35 and incoming texts are free.

Skype is a freemium voice-over-IP and instant messaging service with 44 per cent of its development workforce in Estonia, where it originates.

“TravelSim and Skype have forged a unique partnership in order to provide free calls from Skype to TravelSim numbers,” says Mikhail Markin, head of TravelSim’s product development.

“This means all TravelSim users can stay in touch with family and friends without the risk of high roaming charges when in Brazil, which will be a great relief to many.”

“The trip to Brazil is going to cost enough for the hundreds of thousands of football fans flocking to Brazil, so paying through the nose for mobile costs is a headache they can all do without.”

To get a TravelSim card, simply visit the TravelSim website and sign-up. When you receive your card you insert it into an unlocked phone and follow the easy instructions to get going.

Notes

To use TravelSim’s unique Skype service you need to follow a few easy steps outlined here. Basically, TravelSim users need to enable this feature on their number before any Skype user calls them, and Skype users need to put in a special prefix before dialling to ensure they are not billed.

A Skype user simply keys in +372800 followed by the TravelSim number.

About TravelSim

TravelSim is the perfect travel companion for both the business and leisure traveller. It is the world leader in international prepaid roaming solutions and is proven to save 85 per cent on international roaming charges as well as offering very competitive data rates. Unlike local mobile operator cards, TravelSim is made for use around the world in over 190 countries. With exceptionally low rates on outgoing calls and free incoming calls in over 140 countries, TravelSim is the answer to the question “how to call cheaply from abroad”. TravelSim currently has over 3.5 million users worldwide.

  Would you like to see your Press releases featured on GoMo News? If so, why not consider sponsoring pages on GoMo News? Email geoff (at) gomobilenews.com.

Open letter from BlackBerry in its entirety

The chart below first appeared as an advertisement in several print publications [14 October 2013]. GoMo News finally discovered a digital version that appears below. Initially, BlackBerry released photos of their various blogs - which was, of course, can not find...

To our valued customers, partners and fans,

No doubt you've seen headlines about BlackBerry. You're probably wondering what they mean to you, as one of the tens of millions of users who have BlackBerry every day.

We have an important message for you:-

You can count on BlackBerry

How do we know? We have substantial cash in hand and a balance sheet that is debt-free. We are restructuring ourselves with the aim of reducing our costs by 50 per cent to run a very efficient, customer-oriented organization.

These are difficult times for us and not to underestimate the situation or to ignore the challenges.

We are making difficult changes necessary to strengthen the BlackBerry.

One thing we will never change is our commitment to those who helped build the BlackBerry in the most reliable tool for professionals in the business world.

And speaking of those dramatic headlines, it is important to establish the direct registration in some things.

Best class productivity tool

We have we completely revamped our portfolio of devices this year with the launch of BlackBerry 10.

We have four 10 BlackBerry devices - all two touch and two hybrids (touch and QWERTY keyboard)- and all are running the third update of our new platform.

If what interests you most is to do things - taking care of your business, we have the best range of devices for you.

And continue to offer the best writing mobile experience - no ifs, ands or buts.

Best in security

Worldwide Governments, multinationals and companies that may simply not compromise security choose and rely on BlackBerry.

Security is our heritage, and the industry recognizes that BlackBerry is the safest when it comes to the device, server, and, of course, our global network of data.

Without a doubt that you can continue to rely on us to maintain a secure and private communication.

Better management of enterprise-class mobility

We change with the market, encompassing BYOD because we understand that you like Android and iOS devices become common in the workplace, companies still need to manage all these different platforms perfectly and securely.

This is not a trivial task. While there are a number of companies making bold claims, BlackBerry has more software engineers and most of the resources dedicated to the development of the most innovative solutions to address this complex challenge.

And our customers know it. During the last quarter, our BlackBerry Enterprise Service 10 Server database grew from 19,000 to more than 25,000.

Corporate clients have committed to implement and test the latest BlackBerry Enterprise.

We are committed to develop with our customers. That will never change.

Best in class mobile social network

We're bringing the mobile messaging platform more attractive for everyone, with our BBM for Android and iPhone launch.

There are already some 6 million customers pre-registered to receive notification of our deployment.

This number is growing every day and speaks of the tremendous opportunity we have to extend beyond BBM of BlackBerry smartphones to make the world's largest mobile social network.

Yes, there is a lot of competition out there, and we know that BlackBerry is not for everyone.

That's ok. They have always known that BlackBerry is different, that BlackBerry can get pieces.

World-changing countless decisions have been finalised, offers closed and critical communications made through BlackBerry.

And for many of you that creates a link, a connection that goes back more than one decade.

We believe in BlackBerry - our people, our technology and our ability to adapt.

Most importantly, we believe in you. We focus each day on what is needed to be sure that you can take care of business.

Relies on your BlackBerry to deliver their most important messages, so trusting us when we meet one of us:-you can count on us.

Kind regards
The BlackBerry equipment

Would you like to see your press releases on GoMo News? If so, why not consider sponsoring GoMo News pages? Email to geoff (arroba) gomobilenews.com.

TravelSim & Skype ofrece llamadas gratis a los fanáticos de Fútbol Copa del mundo

Aimed at those who go to the World Cup in Brazil for the summer of 2014

We must accept it. It has been estimated for football fans traveling it from England will cost around £10, 000 in flights, tickets and accommodation. And that's just for the three games in the opening group. Love that remain in the country are obliged to worry about. It is by two Estonian-based tech firms TravelSim and Skype have teamed up to make it free for Skype users to call all mobile users TravelSim. The beauty of this arrangement is that the TravelSim user does not need a data connection.

To get a TravelSim card, simply visit the TravelSim website and register.

When you receive the card, simply insert any unlocked phone (SIM-free) and follow the simple instructions on how to go.

To use the unique arrangement of TravelSim with Skype service, users should follow a few simple steps as shown here.

Basically, TravelSim users must activate this feature in its issue until any Skype user calls them.

Skype users need to put a special prefix before dialing to make sure that you are not billed. The keys to Skype user in + 372800 followed by the number of TravelSim.

"TravelSim and Skype have forged a unique partnership in order to offer free calls from Skype to TravelSim number," says Mikhail Markin, head of product development of TravelSim.

"This means that all TravelSim users can keep in touch with family and friends without the risk of high roaming charges when in Brazil, which will be a great relief to many."

So, if you are Spanish, German, Dutch, Italian or other countries qualified for the World Cup, you can keep in touch with friends and family for free during the whole World Cup.

TravelSim says that the number one travel is already provider SIM in the world with more than 3.5 million users.

The service can save customers up to 85 percent on calls abroad. It can also be used in 190 countries around the world.

They will also be affordable with TravelSim in Brazil thanks to its agreement with the operator of local network TIM outgoing calls and texts.

While we all know that Microsoft acquired Skype for $8.5 billion in 2011, 44 per cent of its labour force development in Estonia, where it originates.

Niklas Zennström and Janus Friis, who founded Skype also previously create file sharing, Napster network. Which meant that they could not travel to the United States a good time.

Zennström had previously worked for Tele2 in Denmark which is how he established ties with Tallinn in Estonia.

Not many people know that.

Read entire ad TravelSim/Skype here.

Tony is currently GoMobile News Editor. He is a veteran journalist of telecommunications, who previously worked for large print titles and online. Follow him on Twitter @GoMoTweet.

Bluetooth streaming device connects to your hi-fi

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igbloo uses technology from CSR and Wolfson

see those audio out options and weep

A new Bluetooth music-streaming receiver, the curiously-named igbloo has been launched by Stage One Technology. Well, actually, the company is ging for funding on Kickstarter here and currently has reached just under one third of its target. Basically, the igbloo is a dvice which allows music to be streamed via Bluetooth to your existing sound system from a mobile phone, iPod (MP3 player), iPad (tablet), laptop PC or any other suitable Bluetooth equipped device. The makers claim the igbloo can produce astonishingly high quality music. And, of course, it is wire free!

The advantage is that you can enjoy the convenience of Bluetooth without suffering the inferior sound quality of a regular set of Bluetooth speakers.

Instead you get the high quality sound of your existing hi-fi without having to leave your mobile phone or MP3 player stuck in a dock.

Why is igbloo superior? Well, most alternatives use the basic SBC Bluetooth music codec.

However, Stage One discovered the APT-X format which appears to have been developed by Bluetooth specialist – CSR.

Naturally, most Apple devices don’t support APT-X but they do use AAC which is a similar quality codec so the makers included that as well.

What struck us as unusual and innovative is that you can pair a Bluetooth device with the igbloo by pressing button or you can use NFC. How clever is that?

It’s one thing to stream music in high quality but in order to hear it via your hi-fi you need a digital-to-analogue converter (DAC). And the igbloo sports an industry leading DAC from Wolfson Microelectronics.

Now all you need is a suitable interface and the igbloo boasts a 3.5mm jack; RCA Phono; and unusally for such a competitively priced device, TOSLink Digital Optical Out.

Intending to launch early in 2014, the creator of igbloo – Stage One Technology is offering a variety of special priced tiers to Kickstarter bidders who will get the product before anyone else.

There were 70 available at the super early bird price of £40 but they’ve all gone but there are still some available for £50.

For those that cannot wait until January 2014 for their delivery, there is an opportunity to bag one from the first batch in December 2013 for £85.

We got excited to find that there was a link between Stage One Technology’s md Simon de Banke and motorsport. However, it’s not to do with Formula One, so that’s no good then.

If we can get our hands on an igbloo we’ll let you know.

  Tony is currently Editor of GoMobile News. He's a veteran telecoms journalist who has previously worked for major printed and online titles. Follow him on Twitter @GoMoTweet.

HTC One fails to come to Taiwan supplier’s rescue

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AppId is over the quota

Users still surfing with a handset that 1st arrive in June ’10 says 51Degrees

2010 device managed to keep the top HTC spot

As GoMo News earlier reported here, whilst Korean handset manufacturer, Samsung, announced a record quarterly profits [October 2013], rival Taiwanese smartphone, HTC,  supplier posted its first ever quarterly loss. HTC was always Microsoft’s flagship supplier of products using its mobile OS. Until Stephen Elop was parachuted into Nokia, of course. Consequently, HTC has tried to dig itself out of a hole by introducing a truly flagship product with the HTC One.  So what’s gone wrong? Doing its usual neat tricks with data mining, 51Degrees.mobi has been looking at which HTC are most commonly being used on the mobile web. And come up with some interesting conclusions.

In its latest Chart of the Week, 51Degrees discovered that the HTC EVO 4G, a device released way back in June 2010, had managed to keep the top spot (amongst HTC handsets used globally) back in March 2013.

Only in August [2013] did the HTC One prove to be the most popular HTC made handset on the mobile web.

We also spotted that the HTC Desire held the top slot amongst HTC handset users until relatively recently.

So what’s going wrong for HTC? Well, with th Apple releasing its new iPhones (the 5S in particular) and Nokia releasing its new Lumia flagship (921) – HTC has got some serious competition for consumer interest.

Actually here at GoMo News we reckon that it is the Lumia 521 which has eaten into HTC’s traditional backstop of a Windows based budget smartphone.

Let’s see if HTC manages to bounce back next quarter.

Tony is currently Editor of GoMobile News. He's a veteran telecoms journalist who has previously worked for major printed and online titles. Follow him on Twitter @GoMoTweet.

Guest Post: Mobile tracking – it’s not only about installs

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by Jonathan Raveh, director of publishers with appnext

The mobile world keeps evolving. As the number of downloads grows and market penetration level increase, tracking methods become easier and more accurate. However, the vast majority of these methods are duplicated from the online/desktop world. This can cause advertisers to concentrate on wrong parameters in search of boosting their business in the mobile arena. So, what are these “wrong” parameters? The main issue that most advertisers and brands struggle with these days is the number of installs.

Of course, getting your app to get a substantial amount of installs is important, but without tracking additional parameters it can become completely useless, and even damage your business.

Here’s my list of the additional and super-important parameters each business has to track going into mobile: -

Usage – the most important KPI [Key Performance Indicator] of all. Track and analyse your mobile app with regards to what the user is doing while engaging with it. What’s the session length? Is this app used for customer service? Purchase?

Support? Is this what you intended it to be? If so, are you reaching your target audience?

Providing an answer to these questions can give you great insights about your business in general.

As important as it is to keep track of each user’s usage, your active users are the ones actually making a difference.

Track your DAU (Daily Active Users) and MAU (Monthly Active Users) and learn as much as you can about them, as they are more likely to create real value to your business.

Retention – with users getting tired with apps so quickly, retention is the real challenge. You can spend a lot of money on UA, but it will all go to waste if they remove your app after a week.

Not only that – users that removed your app quickly will (most likely) not have a good memory of your business.

So, track your users by the time they keep your app. Tracking 1-day, 7-days, 1-month, 3-months and 6-months retention numbers is a good start.

ARPU & LTV (Life Time value) – these are real numbers, not estimations. As a business, you must know how much value an average user on mobile is generating for you each month and during his complete lifetime cycle.

It is also important to know what tool created the revenue (in-app purchase,adverting, etc).

Keep in mind that some users prefer to use mobile a tool while generating value in other platforms (online, offline, etc), so you need to track the spike in performance in other media channels.

Traffic sources – another good indicator that helps you understand your audience better. By identifying where your users came from (social, organic promotion, advertising) you can understand your users’ needs much better.

Fortunately, this one has been around since the invention of the internet, so most businesses are already using it.

Satisfaction – unfortunately, this is still commonly ignored. Understanding how much your user is enjoying your app and receiving feedback on how you can make it even better for him can ultimately make the difference between a random user and a paying user.

When a user feels he or she is being listened to, that’s the best user a business can have.

So, No, this KPI doesn’t just mean keeping your user ranking in the appstore high enough.

It means fixing bugs and crashes quickly, giving your users a channel to bring up any issues they have and addressing those issues.

Naturally, there are a lot more actions, elements and behaviors for any business to track on mobile.

Nevertheless, these basic KPIs are (almost) everything you need to know if you are set to generate real value from your users. With the mobile eco system growing so fast, there are already many tools in the market (Flurry, & Apsalar to name a couple) that can help you get all this valuable information you need.

Good luck!

Author biog

Jonathan Raveh, has been working and covering the mobile industry for over 5 years. He is the director of publishers at appnext, a growing monetisation network for mobile and social media. Jonathan also operates his own Israeli mobile-oriented blog and writes about mobile business in several Hebrew-speaking online newspapers and blogs.

  GoMo News welcomes contributions from anyone inside the mobile/cellular sector. If you'd like to talk about sponsoring pages on this publication please email to geoff@gomobilenews.com. Follow us on Twitter @GoMoTweet

Unleavened selects WorldPay to support global expansion

Money transfer business becomes WorldPay to help strengthen the global offer

Press release

October 17, 2013. WorldPay, world leader in payment processing, risks, and alternatives of payment Azimo, internet and mobile phone based on the money transfer business, have announced an agreement that will see WorldPay to manage inbound processing of payments to Azimo. Based in the United Kingdom, Azimo serves customers around the world providing the capabilities for consumers to send money to the banks, places of payment in cash, delivery address and mobile wallets in 190 countries.

Consumers are able to pay for Azimo money transfers using funds from your bank account in the United Kingdom, a debit card or by cash deposit with a banking partner of the company.

The social service is enabled so that users can integrate with your Facebook contacts and send transfers to them directly.

Unleavened recently announced that it had secured a $1 million investment more seeds and is configured to use the funds to expand its European operations.

WorldPay was selected to provide global procurement services in addition to the acceptance of alternative payment functions as Azimo seems to expand outside the United Kingdom.

Moving forward, WorldPay will allow Azimo to accept a wide range of alternative payment types, helping its expansion by using WorldPay's wide range of payment.

WorldPay provides more than 200 more alternative global payment types and is connected to more than 50 in local currency clearing systems, which will allow customers of Azimo to use their preferred payment method finance money transfers online.

Shane Happach, CCO with WorldPay Ecommerce division, commented, "according to research recent World Bank, money transfer services handle more $500bn of remittances each year.

"Even with today's modern technology, the process of transfer of money abroad can be difficult and often includes high-ranking officials to send funds abroad.

"It has never been so important to provide customers with the optimum online experience so they can send money easily, quickly and at the lowest cost to help maximize transactions, especially when seeking to expand internationally".

"Key to the success of the cross-border expansion of the Azimo is the selection of a payment provider that can help to capture the global opportunity, providing a quick, safe and convenient experience for deposit money online."

Michael Kent, CEO with Azimo, commented: "it is a successful business in the United Kingdom, they were eager to quickly expand our offer internationally but need a provider of payments with the experience, capabilities and expertise to satisfy consumers, demands and preferences in foreign payment."

"Working with WorldPay ensure that we provide our customers with a secure and transparent environment for transferring money online and give us global reach expand internationally."

About Azimo

Unleavened is the next business generation FinTech disrupt international money transfer sector based in London. Financial services in the United Kingdom are married know how emergent digital cash, mobile internet and social networking client behaviors business is changing the way in which European consumers send and receive money. Offers business, bank deposit, payment in cash, mobile wallet reloading and delivery services door to door in more than 200 countries. Unleavened Ltd is authorised and regulated by the financial authority of conduct under the 2009 payment service regulations for the provision of payment services.

About WorldPay

WorldPay is a leading global provider of risk and payment services, processing millions of transactions every day.  WorldPay is a unification of seven major retail payment solutions and offers a wide range of services including acquisition, gateway, alternative payments, mobile payments and risk management.  WorldPay became an independent in December 2010 company.

Would you like to see your press releases on GoMo News? If so, why not consider sponsoring GoMo News pages? Email to geoff (arroba) gomobilenews.com.